Privacy Policy

Last updated: May 8, 2026

1. Information We Collect

We collect information you provide directly to us when you place an order or contact us for support. This includes your name, email address, WhatsApp number, chosen payment method, and any other information you provide during checkout or in our support conversations.

2. How We Use Your Information

We use the information we collect to:

  • Process your order and deliver your service credentials
  • Communicate with you via email or WhatsApp to complete payment and activation
  • Provide ongoing customer support and service updates
  • Respond to your questions and support requests
  • Detect and prevent fraudulent activity

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only where strictly required to deliver the service (e.g., payment processing), and only with parties bound by confidentiality obligations.

4. Data Security

We use appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or destruction. All data transmitted through our website is encrypted via SSL.

5. Cookies

Our website may use cookies to enhance your browsing experience. You may disable cookies in your browser settings; however, some parts of the site may not function as intended.

6. Third-Party Services

We may use third-party tools to help operate our website and deliver our service. These providers access only the data necessary to perform their function and are required to protect it in accordance with applicable standards.

7. Data Retention

We retain your information for as long as necessary to provide the service and comply with our legal obligations. You may request deletion of your data at any time by contacting us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected by the updated date at the top of this page.

9. Contact Us

If you have any questions about this Privacy Policy, please email us at contact@infinitytv.io.